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  • If you bought our product from Synnex, any problems please contact following:
    Staff is available to respond to your phone calls during our hours of operation
    Monday to Friday, 7:00 am to 5:00 pm, Pacific Time
    email: benjamin.jiang@areca.com.tw
    Tel: 1-626-278-1318
    Fax:
    1-626-784-0647
    Address: 150 Commerce Way, Walnut, CA 91789

  • For products inquiry from our distributors, please access specific Where to Buy link.

If you have a technical support question regarding any PCI-X/PCIe RAID adapters, Internal RAID subsystem, External RAID controller or services, Pick a category and fill in more details. Please do not hesitate to submit your question below. All technical question will be read and forwarded to the appropriate area for review. All technical support questions will receive a response from our support team. We will publish your question to the knowledgebase as quickly as possible.

Be sure to check the Knowledgebase first for common issues. Your question or problem may have already been addressed with a solution!

  • For RMA number inquiry, please provide sample information to us.
   
 
Basic Information
Your Name
Your Email
  Note: We will use this email address to answer your question. Please enter correct email.
Format-sample: support@areca.com.tw
Category:
More information
Model name:
Firmware Version:
Serial Number:
Disk Vendor:
Disk model: sample
Disk Firmware Version: sample
Operating System:
Driver Version:
HBA Vendor:
HBA Model Name:
  Those items for External RAID controller
Motherboard Vendor:
Motherboard Model name:
Motherboard BIOS Version:
  Those items for Internal RAID subsystem and PCI SATA ll RAID controller
Description
Your Question:
 
   
 
 
 
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