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If you have a technical support question regarding any PCI-X/PCIe RAID adapters, Internal RAID subsystem, External RAID controller or services, Pick a category and fill in more details. Please do not hesitate to submit your question below. All technical question will be read and forwarded to the appropriate area for review. All technical support questions will receive a response from our support team. We will publish your question to the knowledgebase as quickly as possible.

Be sure to check the Knowledgebase first for common issues. Your question or problem may have already been addressed with a solution!

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  • For RMA number inquary, please provide * information to us.
Basic Information
  Your Name
* Your Email
    Note: enter correct email format - samples (areca@areca.com.tw)
More information
* Model name: sample
  Firmware Version:
* Serial Number: sample
  Disk Vendor:
  Disk model: sample
  Disk Firmware Version: sample
  Operating System:
  Driver Version:
* Purchase From:
  HBA Vendor:
  HBA Model Name:
    Those items for External RAID controller
  Motherboard Vendor:
  Motherboard Model name:
  Motherboard BIOS Version:
    Those items for Internal RAID subsystem and PCI-X/PCIe RAID controller
Your Question:
Once the form has been sent, your mailbox will recieve confirmation letter simultaneously for confirming your request has been successfully transmitted.
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